Privacy Policy
Madame Seradj takes the protection of your personal data very seriously. We process your personal data exclusively in accordance with the applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR).
This Privacy Policy informs you about the nature, scope and purpose of the processing of personal data on our website.
Data Controller
Madame Seradj FlexCo
Schleifmühlgasse 20, 1040 Vienna, Austria
Email: bonjour@madame-seradj.com
Personal Data We Process
We process personal data only when you voluntarily provide it to us, in particular when you:
subscribe to our newsletter
contact us via email or contact form
The data processed may include:
your name
your email address
the content of your message
Purpose of Data Processing
Your personal data is processed for the following purposes:
to send our newsletter and information about Madame Seradj
to respond to inquiries and communicate with you
to maintain customer and guest relations
Newsletter
If you subscribe to our newsletter, we will use your email address solely for sending you information about Madame Seradj. You may unsubscribe from the newsletter at any time by clicking the unsubscribe link in the newsletter or by contacting us directly.
The legal basis for processing is Art. 6(1)(a) GDPR (consent).
Contact via Email
If you contact us via email, your data will be processed exclusively to handle your inquiry.
Emails and related personal data are deleted after a maximum of 12 months, unless longer storage is required due to legal obligations. The legal basis for processing is Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest).
Data Storage and Deletion
We store personal data only for as long as necessary to fulfill the respective purpose or as required by law.
Contact emails are deleted after 12 months
Newsletter data is stored until you unsubscribe
Data Sharing
Your personal data will not be shared with third parties unless:
it is required by law, or
you have explicitly consented
Your Rights
You have the right to:
access your stored personal data
rectify inaccurate data
request deletion of your data
restrict or object to data processing
withdraw consent at any time
lodge a complaint with the Austrian Data Protection Authority
Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna, Austria
Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or misuse.